As a result of our commitment to making it easier to do business with UnitedHealthcare, we offer a variety of electronic solutions for employers and brokers. We are dedicated to revolutionizing customer service through the delivery of innovative, value-added, Internet-based applications that offer our clients flexibility and efficiency. Our Employer eServices Web site allows you to access information, make real-time transactions and assess your health benefits plan.

Benefit Administration Solutions

• Verify or change eligibility and enrollment information
• Check claim status
• Select or change primary physician
• Send secure messages
• Access real-time solutions

Customer Reporting Solutions

• Access benefit plan cost and utilization information
• Get free standard reports
• Offers easy to use menus and step-by-step instructions
• Uses the highest level of commercially available Internet security
• Online reporting availability and functionality based on customer’s benefit plan and funding arrangement

Billing Solutions

• Increase efficiency and accuracy
• View easy-to-read invoices online
• Download and request subscriber terminations
• Capture and maintain accurate eligibility information
• Remit payments and self-billed adjustments electronically
• Reduced administrative time and expenses